Cannot connect my printer to the Internet (2024)

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Cannot connect my printer to the Internet

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Cannot connect my printer to the Internet (3)

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Cannot connect my printer to the Internet (5)

Bartrydo

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‎06-04-202411:09 AM

Cannot connect my printer to the Internet (6) HP Recommended

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My MFP M 28W in jet printer will not connect to my new Internet provider

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  • Inkjet printer

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I have the same question

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Cannot connect my printer to the Internet (7)

Cannot connect my printer to the Internet (8)Irwin6

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HP Support Agent

‎06-05-202402:57 PM

Cannot connect my printer to the Internet (9) HP Recommended

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Hi @Bartrydo,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with connecting your Printer to the network.

Please follow the steps below to connect your printer to the network again as the service provider was changed.

1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.

2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go toRestore Wi-Fi setup mode on your HP printerfor more information.

3) Refer to thislink to use the HP smart app on your phone/tablet/PC to add a printer.

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

Please mark this post as“Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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Cannot connect my printer to the Internet (10)

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Cannot connect my printer to the Internet (11)

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